Privacy Policy for VisionGuardWear.com
Effective Date: September 1, 2024
Last Updated: September 1, 2024
Soltan LTD (“we,” “us,” or “our”) operates the website VisionGuardWear.com (the “Website”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, store, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Data Controller
Soltan LTD is the data controller for the personal data you provide through the Website.
- Business Name: Soltan LTD
- Address: Garayev Street 13, Baku, Azerbaijan
- Email: [email protected]
2. Data Collection
We may collect and process the following personal data:
a. Information You Provide to Us
- Contact Information: Name, email address, telephone number, postal address.
- Payment Information: Credit card details, billing address (processed by third-party payment processors).
- Order Details: Product selections, purchase history.
- Account Information: Username, password (if you create an account).
- Communications: Any other information you provide when you contact us.
b. Information Automatically Collected
- Technical Information: IP address, browser type, operating system, and other technical data.
- Usage Data: Information about how you use our Website, including pages visited, time spent on the site, and links clicked.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Website and for analytics purposes. Please refer to our Cookie Policy for more details.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our contract with you, such as processing and delivering your order.
- Legal Obligation: To comply with legal obligations, such as tax and accounting requirements.
- Legitimate Interests: For our legitimate business interests, such as improving our services, fraud prevention, and direct marketing.
- Consent: Where you have provided your explicit consent, such as subscribing to our newsletter.
4. Data Usage
We use your personal data for the following purposes:
- Order Processing: To process and fulfill your orders, including sending order confirmations and shipping information.
- Customer Service: To respond to your inquiries, provide support, and handle returns or exchanges.
- Marketing: To send you promotional offers, newsletters, and information about products and services that may interest you (subject to your consent where required).
- Personalization: To personalize your experience on our Website, including showing you products and offers tailored to your interests.
- Analytics: To analyze usage trends, track the performance of our Website, and improve our products and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
5. Data Sharing
We do not sell, trade, or rent your personal data to third parties. However, we may share your data with the following entities for the purposes described in this Privacy Policy:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Website, processing payments, shipping products, and conducting marketing activities. These providers are contractually obligated to protect your data and only use it for the purposes we specify.
- Legal Obligations: We may disclose your data if required to do so by law or in response to valid requests from governmental authorities (e.g., courts or law enforcement agencies).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
6. Data Storage and Security
We store your personal data on secure servers located in the European Economic Area (EEA) or other jurisdictions that provide adequate protection as per GDPR standards. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting obligations. Once your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
As a data subject, you have the following rights under GDPR:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of processing your data under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another data controller.
- Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by GDPR.
9. International Data Transfers
If we transfer your personal data outside the EEA, we will ensure that it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission or other legal mechanisms recognized under GDPR.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website and indicating the date of the latest revision.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
Soltan LTD
Address: Garayev Street 13, Baku, Azerbaijan
Email: [email protected]
We are committed to resolving any issues and ensuring that your privacy is protected.